سؤالات متداول

A file hosting platform: upload a file, keep it in a cabinet, send a controlled link. It is not a one-off transfer page that expires in a few days, and not a bare cyberlocker — there is a real cabinet, official Windows and Android apps, and a free VPN with every account, including Free.

No. Drop a file on the homepage and you get a shareable link right away, no sign-up. Create an account for a cabinet with folders and search, a personal Upload Inbox, the desktop and mobile apps, and more storage.

Yes, and Free is a genuinely usable product, not a crippled trial: 25 GB storage, 5 GB per file, the full cabinet, both official apps, a free VPN, password links, download limits, burn-after-download, group links, and Upload Inbox. No credit card, no auto-upgrade.

The whole interface — not just marketing pages — works in 12 languages, picked automatically from your browser or switchable from the language menu.

It depends on the plan. Free: 30 days from the last download, and downloading resets the countdown, so files people actually use do not quietly expire. Keep: 1 year from the last upload or download. Plus, Premium, Premium GOLD and Team: as long as the plan is active. Lifetime plans: as long as your account exists.

The plan reverts to Free rules for retention going forward. Nothing is deleted the moment a plan lapses, but files are no longer exempt from the standard expiry countdown, so renew before you plan to be away for a long time.

Yes — files go to trash first, not straight to permanent deletion, and trash keeps file versions too. On top of that, a recently deleted file cannot be force-erased for a few days on any plan — a deliberate delay that protects you if someone else gets into the account and tries to wipe it.

Yes. Upload a file with the same name into the same folder and the previous copy becomes a version — restore it, or just download the old copy without replacing the current one.

It depends on the plan: 5 GB on Free, up to 100–300 GB on paid plans. Large files upload and download in resumable parts, so a dropped connection on a huge transfer does not mean starting over from zero.

Because a gigabyte-sized paid tier stopped being a meaningful upgrade over Free years ago, so every plan above the entry level starts at 1 TB. Keep is the one exception on purpose — it stays at Free-level storage for people who only want longer retention at a low price. See :قیمت‌ها for the full ladder.

Yes, on any plan, for any individual file — the recipient has to type the password on the download page before the file becomes visible.

Yes. Set a cap on the link; once it is reached, the link stops working, on its own or combined with an expiry date.

Yes — burn-after-download. Useful for anything you do not want sitting on a public URL indefinitely, like a one-time document or a set of private photos.

Yes — a group link bundles files uploaded together into one link, downloadable individually or all at once as a ZIP when size allows. A folder link works the same way and stays current as you add files to it.

Yes — that is Upload Inbox: a personal link (or an embeddable widget for your own website) that lets anyone drop a file straight into your account. You set the rules (password, allowed types, size limit) and accept or decline each file.

Yes, on any plan — a logo, a brand color, a title and a message on the page your recipients see.

A temporary two-way room with a deadline. You and your guest upload and download files in one place, and when the deadline passes the room and every file inside are deleted for real. Drop Rooms are free on every plan: Free allows one active room with up to 10 files and a deadline of up to 3 days, and paid plans raise those limits.

A permanent page for one client at its own address, with two-way file exchange, a welcome message and an optional password. Portals start with the Plus plan (1 portal), then Premium and Lifetime (5) and Premium GOLD (50). Your own logo and colours on a portal come with Premium and above.

Yes, in a Drop Room or a Client Portal from the Plus plan. The visitor reads the document and confirms; the name, email, IP address and time are saved as evidence. It is a click-to-sign record, not a cryptographic signature embedded in a PDF.

Yes. Restrict a link to one email address: the recipient confirms the address with a one-time code before the file opens.

Yes, a no-logs OpenVPN connection with every account, including Free, for as long as the account exists. It is not a 7-day trial and not a separate subscription.

No. Speed is unlimited on every plan, Free included. Free and guests wait 10 seconds before the download starts; paid plans skip even that.

No, on any plan, including Free. Whoever opens your link sees your file, not third-party banners.

Yes, in the Windows app — encrypt a file on your own machine before it ever leaves your computer, for the files where that extra step matters.

Yes. Turn it on in your account: a code is emailed at every sign-in, and you get eight one-time recovery codes, shown once when you enable it.

Recently deleted files cannot be force-erased for a few days on any plan — a cheap, real speed bump against exactly that scenario, not a marketing checkbox.

No. Both official apps are included on Free. A paid plan changes storage, file size and retention — never whether you can use the apps.

Cloud explorer, folder backup, live two-way sync, resumable transfers, Upload Inbox, share links, file versions, optional local encryption and bandwidth control — see :Windows for the full breakdown.

Yes, on the same account and the same presigned-upload protocol as the website — see the API docs linked in the footer.

Prices are shown per month. Choose Monthly to pay for one month, or Yearly to pay 10 times the monthly price for 12 months (2 months free). Crypto payments are one-time: nothing renews on its own and you renew by hand. Card payments are monthly subscriptions that renew automatically until you cancel; yearly billing by card is not available yet, but you can pay a full year at once with crypto.

Cards (Visa, Mastercard, American Express and Discover) on a secure hosted checkout, billed monthly, and crypto (USDT, USDC, BTC and ZEC) as a one-time payment. See :قیمت‌ها for the plans.

You can upgrade at any time from the billing page in your cabinet: the new limits apply to your very next transfer, and existing files are re-evaluated under the new plan's rules at once. There is no self-service downgrade yet: a plan simply runs to its end date and then your account returns to the Free rules. To change sooner, write to support.

A shared storage pool, owner/admin/member roles, per-folder permissions, and a company Upload Inbox — three tiers from 1 TB to 20 TB shared. See :تیم.

Card plans are billed by our payment processor. Use its unsubscribe page, linked at the bottom of the upgrade page in your cabinet. After you cancel, the plan stays active until the end of the period you paid for.

Yes. After every payment we email you your login, plan, storage, start and end dates and whether it renews automatically.

Yes. The affiliate program pays you when other people download your files, with rates by region and payouts to a crypto wallet. It is open to every plan. You can also invite friends: every friend who joins adds 25 GB to your storage, for up to four friends.