Delete your Upload.am account and data

Open Account and choose Delete account, confirm with your password. If the app does not show this option yet, use the website steps below: they delete the same account.

Sign in at upload.am, open Account → Your data → Delete my account. Enter your password and type DELETE to confirm. Deletion starts at once and cannot be undone. You can download a copy of your data (JSON) on the same page first.

Write to us through the contact page (upload.am/en/contact) from the email address of the account and ask for deletion. We verify that the address belongs to you and complete the request within one month.

Immediately and permanently: your files and folders (including encrypted Vault files, photos, videos, audio, documents, contacts and messenger backups made by the app), share links, devices, messages in your Inbox and to support, and your profile (name, email, language, settings). Backups of your files made by the app are deleted with them.

Payment records (plan, amount, status) are kept without any link to you for as long as accounting law requires. Security logs are kept for a short rotating period and then removed. Nothing else is kept.

Team owners must delete the team or hand it over first, and accounts with files locked until a later date (legal hold) can be deleted after the lock ends. Contact us and we will help.

You do not have to delete the account: in the app or on the website you can delete individual files and folders, turn off and remove device backups, and empty the trash. Deleted files stay in the trash for a few days before permanent removal.